Quick Summary
- Use the platform lawfully and without abuse or fraud.
- You are responsible for the accuracy of your information and account security.
- Fees or policies may change with appropriate notice.
- Your account may be suspended or closed for violating these Terms.
1) Definitions
Platform: The LiveGold website/app and related services.
User: Anyone who creates an account, browses, or uses the platform.
Auction: Listing products for bidding under specific time/price rules.
2) Eligibility and Account Creation
- You must be legally eligible to use the services under the laws of your country.
- You must provide accurate and updated information such as your name, phone number, and email address.
- You are responsible for maintaining the confidentiality of login credentials and verification codes.
3) Verification and Communications
- We may use SMS, WhatsApp, or email to send OTP codes and notifications.
- You agree to receive operational communications necessary for registration and login.
4) Acceptable Use Rules
- You may not misuse the platform or attempt to hack, disrupt, or damage it.
- You may not publish misleading, fraudulent, or unlawful content.
- You may not manipulate auctions or create fake accounts to influence prices.
5) Auctions and Transactions
- Some transactions may require additional verification (KYC) depending on the service type.
- Service fees or commissions may apply and will be disclosed before completing the transaction.
- Prices and displayed content may be updated in real time and may be affected by network delays.
6) Fees and Billing
- We may charge fees for certain services as displayed on the platform.
- Fees may be updated with appropriate notice, subject to applicable laws.
7) Suspension or Termination
We may temporarily or permanently suspend or terminate your account if you violate these Terms or where required for legal or regulatory compliance.
8) Disclaimer and Limitation of Liability
- Services are provided as is to the extent permitted by applicable law.
- We do not guarantee uninterrupted or error-free service, but we make reasonable efforts to resolve issues.
9) Changes to the Terms
We may update these Terms from time to time. Your continued use of the platform after updates means you accept the revised version.
10) Contact
For inquiries or complaints related to these Terms, please contact us through the Contact Us page or via the official support channels available on the platform.